7 Ways For Controlling Airtime Cost on Your Inmarsat BGAN

Inmarsat’s BGAN (Broadband Global Area Network) has proven to be an asset to many industries. The service is being used for a variety of broadcast applications, aid organizations and oil & gas companies. You may think that the BGAN equipment and service is only available to fortune 500 companies, but that is not true. You too, can have a mobile satellite communications service that offers a variety of voice and data services in a small, portable device. Not only is the equipment affordable, but in this blog I will give you tips on how to maximize BGAN performance while maintaining low costs on the airtime service.

No matter which BGAN terminal you are using; a Thrane Explorer or a Hughes, some simple steps and precautions can be taken to keep usage costs where you expect them to be. Ideally, these recommendations should be implemented prior to departure. Always make sure to set up and test your unit so you're confident the BGAN will be plug and play once you need to use it.

BGAN Basics
When using a BGAN terminal always make sure you have a clear view of the sky with no structures blocking the way. This includes trees, mountains and tall buildings. Clouds, fog, rain, snow, wind and smoke will not affect BGAN reception or call quality like it will with satellite TV. This is known in the industry as “rain fade.”

Controlling Airtime Cost
It is important to remember that when you are using BGAN airtime, you are responsible for all data and voice that is transmitted from your device.   Also keep in mind that it is best not to log in repeatedly to send individual emails. The best solution is to save emails as drafts offline, then log on to send all of them at once. Below are more tips to help reduce unnecessary data transmission and control your cost.

1. Disable any automatic updates: When your computer logs onto the internet it may search for automatic updates for Windows or other programs. It is wise to disable this option so you don’t end up paying for data transfers you could get at a later time.



2. Do not leave web pages open: Some websites have many photos that are downloaded when visited. Others like CNN have a live news feed that will continue to update in the background while you are online. This can be dangerous for your airtime. Make sure to close these sites while you are working in other applications or your computer is unattended.



3. Minimize use of streaming media: There is no need to use the streaming guaranteed bandwidth connection unless you are streaming live video. For email and browsing the web use the standard IP connection. Streaming options are billed at a per-minute rate, not by data transferred.
   
   
4. Minimize sending and downloading large files: This includes photos and videos. Minimize the file size as much as possible before sending any via BGAN.



5. Enable a WEPKEY for BGAN Wi-Fi networks: Specifically, the Hughes HNS 9201 and the Thrane & Thrane explorer 700 have Wi-Fi enabled capability with no security. If this is not password protected other people may see your network and use it. This can lead to very high unexpected usage. Disable the Wi-Fi feature for extra protection or make it password protected. See the user guide for encryption standards.



6. Use client-based email instead of webmail. Using webmail like Hotmail, Gmail or Yahoo can be 10 to 20 times more expensive than Outlook, or GMPCS SpeedMail.



7. Increase your data efficiency with a Web Optimizer: The third party device known as a WebXaccelerator 102 will block unwanted traffic, prevent runaway bills and more. This is an Inmarsat certified device and highly recommended for BGAN users. You can read more about it on this site here.

As always the GMPCS technical support team is available 24/7. If you have any questions about these tips we can assist. We'll answer any other problems you may have. Call us at 1-888-664-6727 or visit GMPCS support.

Does your IsatPhone Pro have the latest firmware from Inmarsat?

Since the satellite phone debuted in 2009 the IsatPhone Pro has been a market leader in the satellite communication industry.  The IsatPhone Pro satellite telephone from Inmarsat has always featured: near toll-quality voice, voicemail, text and email messaging, with the ability to send your GPS position via either text or e-mail.  To maintain these features and new ones you should check the Firmware version on your IsatPhone Pro handset.

To check your firmware version on your IsatPhone Pro, select: Menu > Settings > About.  Your firmware version should be V5.2.0.  If it is not, then you will have to upgrade your phones firmware before June of 2013.

Inmarsat has released a mandatory firmware upgrade for the GSPS service on the IsatPhone Pro handset.  This latest version was released on November 16th 2012.  If you have purchased an IsatPhone Pro prior to this date you will need to upgrade the firmware on your IsatPhone Pro handset.

This is a mandatory firmware upgrade, meaning that the features introduced by the firmware are vitally important for the GSPS service including the network and the IsatPhone Pro handset.  In order to update your phone you will need to download the Inmarsat Firmware Upgrade Tool as well as the latest version of Firmware.  Links to both downloads can be found on this site here.

Inmarsat advises that per end of June this upgrade is absolutely critical as IsatPhone Pro phones that are not upgraded by 30th of June, 2013, will no longer be able to register and make/receive calls for handsets in the field Inmarsat recommends that firmware is distributed to all customers.

Instructions on the IsatPhone Pro Firmware Upgrade from Inmarsat can be found on the GMPCS website here.

What Time Does Your Satellite Phone SIM Card Expire?

If you have an Iridium or Inmarsat IsatPhone Pro satellite phone and are using a prepaid airtime card from GMPCS you already know about the expiration date. But did you know that the official expiration date for a SIM card is at 00:00:00 Greenwich Mean Time (GMT) or Coordinated Universal Time (UTC)? Or that Iridium always uses GMT and Inmarsat UTC. For our purposes, there is no difference between the two indicators.


Because of this, you will need to be aware of the time zone where you are located and whether or not Daylight Savings Time (DST) is in effect where you are or in the United Kingdom (UK). Why the UK? For the answer you will need to think back to your primary school experience where we learned that the Prime Meridian was located at Greenwich, England. All satellite communications service activations, deactivations and expirations are based on GMT/UTC time.


So what does this mean for you? Well, if you are in the US Eastern time zone and daylight savings time is in effect for both the US and UK, your time will be 4 hours behind GMT. For example: 10:00 PM GMT will be 6:00 PM EDT.


Now if your prepaid SIM card expires on October 10th at 00:00:00 GMT, you will need to purchase additional airtime or a 30 day extension from GMPCS BEFORE 8:00 PM on October 9th. You may be saying to yourself, “That’s just crazy!!”, and a first glance it would seem so. But then we need to remember that satellite airtime is based on GMT and for that reason, we will need to leave reminder notes for ourselves to top-up our prepaid airtime cards in advance of the published expiration date/time.


To be safe, give yourself a 24 hour window and mark the expiration date on your calendar each time you add airtime, it will save headaches in the future and prevent the loss of unused airtime. We also recommend that you Google the current UTC time and act accordingly.


Any questions regarding the expiration of your SIM or available time extensions can be answered by calling GMPCS at 954-973-3100 or via email at: contact@gmpcs-us.com

Portable Broadband Office Anywhere in the World With BGAN

When travelling the world, you may find yourself in remote locations where there is little to no access to the local terrestrial or cellular networks. Some international networks can be unreliable and even if you are able to make a good connection you will often find that the roaming fees can be cost prohibitive. Being able to conduct your business on a global basis is vital and the Inmarsat BGAN keeps you connected. The BGAN service delivers a reliable broadband connection over satellite wherever you may go using one of the small, portable, lightweight, cutting edge BGAN terminals. GMPCS is an established Inmarsat Partner and is well equipped to provide you with the right Inmarsat BGAN equipment and service for your application.

Inmarsat BGAN is the world’s first mobile communications service to deliver broadband Internet accessand voice connectivity, simultaneously, through a single, truly portable device, anywhere on the planet. It is also the first mobile communications service to offer guaranteed data rates on demand. BGAN is a satellite terminal that you can connect to using your laptop, your smartphone or any tablet computer. It is very compact and lightweight and some of the terminals are equipped with a Wi-Fi hot spot. BGAN terminals are battery powered and can be recharged from any AC or DC power source.


Based on IP technology, BGAN provides you with a data connection to the Internet or your corporate network at speeds up to 492Kbps. BGAN enables you to remotely access all the applications you would normally access from your desktop via a secure and reliable connection and you can even make a phone call at the same time.


BGAN is quite simple to deploy and operate. Making a connection is as simple as these steps: 

1. Find a clear view of the Southern sky (Northern sky if you operate in the Southern Hemisphere)
2. Power on the BGAN unit and wait for it to acquire a GPS positions
3. Point the BGAN toward the Inmarsat satellite covering your area, let it register to the network and launch the connection.
4. You are now connected to the Internet and can connect your laptop, smartphone or tablet computer using the Wifi hotspot (on certain models), an Ethernet cable, USB or Bluetooth. You can also place voice calls and send text messages.

There are several types of BGAN to suite your needs. For more information on the variety of BGAN units view this comprehensive comparison chart . If you have questions or need a more catered solution for remote broadband contact a specialist at www.gmpcs-us.com or 954-973-3100

Why More Power Companies Use a Satellite Phone: Satellite Phone First Steps

Over the past few years utility companies have seen more of a demand for remote communications via satellite. Severe weather, hurricanes or unpredictable natural disasters such as an earthquake, have increased that need. These disasters might catch most off guard, but utility companies can’t take that risk.

When severe weather strikes terrestrial communications such as land lines and cell towers can go down. In the case of a hurricane; after the storm cell towers become overwhelmed and full of traffic not allowing for reliable communications. This is unacceptable for the utility industry. A remote worker out in the field needs to be able to call the office. There is a simple cost effective solution for a situation like this: Satellite Phones.

Satellite phones don’t rely on cell towers or landlines. The remote worker and the office can both be connected by satellite communications. With satellite phones, you are not connecting to cell towers but to actual satellites. These satellites (Iridium or Inmarsat for example) provide voice and data services to wherever you are in the world.

Phones and rates have come down from the past. In the simplest form a handheld satellite and an airtime plan is all you need to get started and be connected. Recently two southeastern utility companies came to GMPCS for emergency backup communications. These communications will be provided to utility trucks and other remote workers, working to restore power. GMPCS was able to come up with an affordable solution via Inmarsat and the IsatPhone Pro. They also participate in our emergency rental program.  You can read about our rental satellite phones here.

If you are looking for a similar solution for your utility company please visit GMPCS or call Cliff Trinkofsky, our utilities sales expert.  Cliff has over 7 years experience assisting utility companies with their needs for voice and data solutions over satellite. Call Cliff directly at: 954-725-1019

With the right expertise and advice we will find a solution for your needs.

Maintaining Vital Communication for Oil and Gas in Remote Facilities Leveraging Satellite Technologies

Increased volatility in the industry is moving companies to look at ensuring all aspects of production are as effective and risks are managed effectively.

With increased exploration, particularly in remote locations such as off-shore drilling the need to enable communication, for both monitoring and human capital reasons have become key concerns for leadership teams of Oil and Gas companies.

Our series of articles over the next few weeks will address how satellite technology is being used by many companies to enhance operations and how to evaluate it in the context of your business operations for both reliability and cost effectiveness.

Topics we will cover include:

• Enabling exploration teams stay in touch with the progress of oil exploration and discoveries
• Determining suitability of satellite technology for 24/7 monitoring of remote wells and pipeline activity
• Leveraging satellite communication as part of recruitment and retention strategies for remote workers
• Using satellite technology as part of emergency procedures

We will cover the following technology landscape during our series:

• GSPS: The fit of handheld devices in Oil and Gas and understanding the pricing complexities of pre-paid and post-paid
• BGAN/Data: How to enable portable remote data connectivity using transportable satellite devices
• M2M: How satellite technologies can be used for high reliability monitoring purposes in remote locations with limited power and cell coverage
• VSAT: How fixed satellite services can be a cost effective means to provide internet bandwidth to a camp or remote office.

GMPCS is a specialist in enabling remote and hostile environment communication. With over 10 years and 10,000 customers worldwide we have enabled companies to succeed in providing secure and reliable communication to enable business continuity. For further details on our services for the Oil and Gas market please visit our website www.gmpcs-us.com or contact Tanga Williams in sales at 954-725-1012.

GMPCS Sponsors Bluewater Babes Fish For A Cure

While breast cancer awareness is important all year long, October is reserved as a special month to highlight the impact breast cancer has on so many lives. This month GMPCS Personal Communications will help sponsor a local fishing tournament in Florida to benefit cancer awareness charities.

The Bluewater Babes Fish for a Cure is a fishing tournament which raises money for two charities: Cancer Alliance of Help & Hope and H.O.W. – Hearing the Ovarian Cancer Whisper. This year is the 4th Annual Bluewater Babes Fish for a Cure and will be held October 5 & 6, 2012 at the Square Grouper Tiki Bar in Jupiter. This tournament is a festive mix of fishing, boat decorating, cocktail and costume contests, and an awards party to raise money for local breast and ovarian cancer patients who are in financial need.

This tournament is a female angler only event with close to 100 boats already registered. The participants are comprised of women who are either breast cancer survivors, have family members with cancer, or have been touched by someone affected by cancer.

“This is the first year that GMPCS has been involved in this event.” Says GMPCS Maritime Sales Manager Matt George. “We wanted to get involved with some of the local fishing tournaments and the Fish For A Cure was a perfect place to start.”

GMPCS has donated an IsatPhone Pro satellite phone with airtime to be auctioned off at the event. The IsatPhone Pro is an excellent communication device that works virtually anywhere on Earth. Numerous boaters use the satellite phone as a precautionary backup for voice, text and email messaging while out on the water. The IsatPhone Pro also has the ability to send your GPS position via text or e-mail.

For more information on the Bluewater Babes Fish For A Cure visit their site: www.fishforacure.com

Satellite Phone Dockers Help The Marine Industry and Backup Your PBX System

With an increasing demand for emergency communications and satellite tracking, new technologies are always in the works. One major satellite communication company that has always been on the forefront of the satellite industry is BEAM communications. BEAM has more than 20 years of experience in the satellite industry, providing a full range of sea, land and air satellite terminals and technologies.

Recently BEAM has made a major breakthrough into the Chinese maritime market, working with a customer that has deployed 200 BEAM Oceana terminals. The maritime customer is using the Oceana units because they are specifically designed to support voice, data and tracking communications that are vital to the fisheries industry. The Oceana terminals utilize the Inmarsat satellite network via its 'Fleetphone' maritime service, adding to the reliability of the satellite communications.

When it comes to advancements in using satellite communications within buildings BEAM has a solution as well. Major natural disasters like hurricanes and earthquakes have increased the demand for communications in-doors. Hospitals, Banks, Hotels, Offices, Control Centers and more use BEAM Dockers for emergency back up to their existing phone systems. An installation of a small roof mounted antenna can connect your PBX system to reliable satellites if terrestrial services fail.

BEAM offers solutions for both Iridium and Inmarsat networks. BEAM Docking stations are certified by Iridium and Inmarsat to work with their exclusive handheld satellite phones.

There are several options when deciding on the right satellite phone and BEAM Docking station. To find the right solution for you or your building, speak with a knowledgeable representative at GMPCS. We have over 15 years of satellite experience and will help you choose the right solution with the best airtime. Visit our site at www.gmpcs-us.com or call 1-888-664-6727

Vital Communications With The IsatPhone Pro Satellite Phone

Are your remote land and offshore communications reliable? When it comes to oil and gas we know how important it is to stay connected. A satellite phone is one of the most reliable means for remote communications. Now it is one of the most cost effective solutions that can help:

• Exploration teams stay in touch with the progress of oil exploration and discoveries
• Executives and oil rig personnel communicate important tasks and strategies to conduct daily business operations
• Quickly contact rescue and medical services in an emergency
• Maintain contact with specialists at headquarters in case of structural damage to an oil rig
• Coordinate and implement emergency procedures

We have one of the most affordable satellite communication devices -- the IsatPhone Pro by Inmarsat.

For over 30 years, Inmarsat has been a leader in satellite communications service and technology. Their network of geostationary satellites is equipped with the latest technology and software to ensure that you rarely miss a call or connection. Furthermore, we are a direct partner and service provider meaning that we have direct access to Inmarsat’s support services, we receive stock directly from Inmarsat without going through a distributor and we offer competitive pricing than other satellite communications companies.

The IsatPhone Pro is a handheld satellite phone that costs less than $700.00. It has a large color display, an easy to use navigation menu, clear voice quality and large keypad for ease of use even while wearing gloves. It is also dust proof and water resistant with an IP54 rating. So you don’t have to worry about its durability while in remote onshore or offshore locations.
The IsatPhone Pro also includes built in GPS and is the only satellite phone with Bluetooth capability. Other features include long battery life, SMS, email, 8 hours talk time and 100 hours standby time.

To use the IsatPhone Pro, you must be outside with a clear line of sight of the southern sky. Turn on the phone and extend the antenna so that it can get a GPS fix with the satellite. Once the phone is registered with the satellite, you are able to place calls anywhere in the world except for the polar region.

We have several postpaid and prepaid airtime options to choose from based on your usage and budget. Prepaid airtime can be used worldwide including the U.S. For more information check out our website www.gmpcs-us.com or contact Tanga Williams in sales at 954-725-1012.

Iridium Extreme Dockers for the 9575 Satellite Phone

Beam docking stations are available for the Iridium 9575 Extreme satellite phone. If you have purchased the Iridium Extreme you may want to invest in an additional battery or leather case. Now available from BEAM communications are the Extreme Docking stations exclusive for the Iridium Extreme satellite phone.

Satellite phone users often have concerns with using a satellite phone indoors. Even though the handheld satellite phone alone does not work indoors there are docking stations from BEAM Communications that allows for this satellite communication need.

The Iridium Extreme Dockers come in three different styles: the LiteDOCK, PotsDOCK and the DriveDock. Each of these Dockers has their own specific features to work in several different application.

The most affordable of the three Extreme Dockers is the LiteDock Extreme. At $250 from GMPCS you can have this Docker installed at a fixed site or in a vehicle. The LiteDOCK Extreme will charge the Iridium Extreme handheld phone while it is docked. The LiteDOCK supports the Iridium Extreme’s tracking and SOS function as well as USB data capabilities.

The PotsDOCK Extreme includes more options for the Iridium Extreme. Once docked in the PotsDock Extreme, the Iridium Extreme satellite phone can be integrated into a PBX system. Other features include RJ11/POTS connectivity, Bluetooth, built-in ringer and SOS alert notifications.

The DriveDOCK Extreme provides hands-free communications for mobile applications. The docking station has built-in echo canceling and full duplex technologies to provide superior voice quality and professional hands-free or privacy calls for any vehicle, boat or aircraft.

All of the Extreme Dockers from BEAM are fully certified by Iridium and are RoHS compliant. BEAM also offers a 2 year replacement guarantee on the Extreme Dockers. For a comparison chart on these three Dockers you can click here.

BEAM Communications also makes similar Dockers for the IsatPhone Pro and Iridium 9555 satellite phones.

GMPCS Offers Vehicular Satellite Phone Package for media solutions with Inmarsat

The SatTruckPhone™ turns the Inmarsat IsatPhone Pro satellite phone into an affordable and reliable kit for voice and data communications in the field. Global satellite coverage offers reliable communications during natural disasters and communications blackouts.

The SatTruckPhone™ satellite communications kit for journalists and other broadcast professionals who need affordable satellite communications for immediate deployment to outside broadcast locations is now available. The kit pairs the Inmarsat IsatPhone Pro satellite phone and a docking station in a rugged portable case. Included cables allow an external antenna to mount to the top of a vehicle and adapters for the vehicle power supply, allowing in-transit use. The IsatPhone Pro Handheld phone can be used independently of the kit when communications are needed away from the satellite truck.

“Whether after a natural disaster like a tornado, hurricane or earthquake, or in the remote areas where news happens, broadcasters need communications in the times and places where cellular technologies fail,” said John Stoltz, Director of Media & Enterprise Markets for GMPCS. “The SatTruckPhone™ instantly gives broadcasters the ability to access satellite communications anytime and anywhere, with no installation, and the ability to move from vehicle to vehicle and use the phone outside of the truck.”

Whenever your vehicle or truck is outside of cellular range, the SatTruckPhone™ system keeps field personnel in touch with headquarters, office or studio. Providing basic voice service via Inmarsat’s satellite network and “IsatPhone” service, GMPCS bundles the satphone, docker, mobile antenna and airtime service – for true one-stop-shopping. The SatTruckPhone™ system allows for satellite phone calls whether outside your vehicle, stopped on site or even on-the-move.

In addition to offering clear and reliable voice service, the SatTruckPhone™ lets broadcasters send emails and SMS with their GPS location.

The GMPCS SatTruckPhone™ Kit includes the following:

• Inmarsat IsatPhone Pro satellite phone
• Beam Communications “Pro” Docking Station with RJ11 interface
• Pelican™ CustomFoam Protective Case allows for vehicle to vehicle rapid deployment
• Inmarsat antenna with cable
• GMPCS SIM Card (service sold separately)

The IsatTruck kit is available immediately from GMPCS on the SatTruckPhone Page

Inmarsat Prepaid Vouchers Work Within the United States

Beginning September 1, 2012 Inmarsat will be offering global prepaid satellite service for both voice and data on Inmarsat terminals. This will apply to all new and existing Inmarsat prepaid SIM Cards for the IsatPhone Pro, BGAN, FleetBroadband and FleetPhone units. The Inmarsat prepaid service was originally only available outside of the US, but it will now be fully global.

Benefits for IsatPhone Pro users Prepaid services are popular with clients who work on short term or seasonal projects and prefer not to commit to a contract. Inmarsat offers a variety of prepaid vouchers for the IsatPhone Pro to fit any requirement Small and large vouchers are available, giving you airtime with an average cost of $1.10 per minute and $0.55 per SMS. A list of available vouchers for sale can be found here. One key benefit of Inmarsat prepaid is any unused minutes will roll over if the SIM is loaded with another voucher before the expiration date. If you allow your prepaid minutes to expire, the prepaid SIM will remain active, you can recharge it when you like and you keep the same sat phone number.

BGAN Prepaid benefits Inmarsat BGAN customers will also benefit from global prepaid voice and data services. Not only do the BGAN prepaid vouchers have the same airtime roll over benefit as the IsatPhone Pro, but the validity for use on the BGAN airtime is 730 days. This means that even the smallest prepaid BGAN voucher of 10.99 MB of standard IP or 100 voice minutes is valid for about 2 years. BGAN Prepaid service includes Standard IP, SMS and Voice service; streaming and ISDN services are available upon request on initial activation only. Fax service is not available e on BGAN prepaid. More information and Global prepaid options for BGAN are now available on this airtime page.

With the announcement of Inmarsat prepaid available for global use, airtime for the IsatPhone Pro and BGAN will be simple with no credit check, no annual contract or bills. For more information on the Inmarsat prepaid options visit GMPCS or contact a representative at 1-888-664-6727

Iridium Prepaid Packages and Regional Prepaid Packages Without Hassle

Are you looking for an affordable satellite phone airtime plan without hassle? Iridium prepaid airtime is your answer. Prepaid airtime on Iridium's truly global and reliable network is easy with no credit check, no annual contract or bills.

Iridium Prepaid gives you the option to pick the plan that is right for you. GMPCS offers a variety of low cost prepaid plans to fit all usage patterns from the standard 75 minute voucher with a validity of 30 days to the 5,000 minute voucher valid for 730 days. View our full range of the Iridium Standard Prepaid Vouchers here.

The best value in Iridium prepaid airtime comes in the form of regional vouchers.  These specialty vouchers cover specific areas of the world with discounted airtime.

If you are traveling to Alaska or Canada, your best value for Iridium prepaid is the Northern Lights Plan.  This regional voucher offers discounted airtime for calls originating in Alaska or Canada to Alaska, Canada or the Continental US. (Calls can be made to other areas at a higher rate).

If you are traveling to Africa, you should consider the Africa Prepaid Plan.  This voucher is valid for a full 365 days and includes 300 minutes (calls can only be generated from within the African footprint).  For more flexibility, consider the Middle East, North Africa Prepaid Plan also known as the MENA voucher. The MENA voucher offers 500 prepaid minutes for calls originating from any one of the approved MENA countries, and 200 minutes outside of this zone.

Between the standard global prepaid and the great value of these regional vouchers, Iridium Prepaid is affordable and easy.  Call our Sales Team today at 888-664-6727 to order or visit GMPCS for more information.

Battery Stations For The IsatPhone Pro And Iridium 9555 Satellite Phones

GMPCS is pleased to offer SatStation battery docking stations for the IsatPhone Pro and Iridium 9555 satellite phones. All of these new battery docking stations are capable of rapid charging a satellite phone battery in a single process without ever draining them. This accessory from GMPCS is available in single bay units as well as four bay units, for both the Inmarsat IsatPhone Pro and the Iridium 9555.

Whether you work in the public service sector or the private sector, your ability to be effective depends on the reliability of you communications system.  While the batteries for your satellite phone keep you connected when no one else can, we have all experienced the frustration of having them run “out of juice”. The SatStation Battery Charger is the only standalone charging station for the IsatPhone Pro and Iridium 9555. It is the perfect solution for those who need their handset ready at all times.

The SatStations have the ability to maintain a battery’s peak condition for as long as it is left on the unit. While the battery is on the SatStation, it will be managed so no overheating or overcharging will occur. The GMPCS satellite phone rental department uses these SatStations to make sure every rental satellite phone goes out with two fully charged batteries. “The SatStation Battery docks are extremely valuable. And when I have several rental satellite phones going out, I know the batteries will be fully charged for our customers.” Says Celia Gajewski, GMPCS rental manager.

If you are interested in more information on the SatStation for your satellite phone please see our product pages for the phones below. They are available and in stock now.

• IsatPhone Pro Single Bay SatStation Battery Charger
• IsatPhone Pro 4 Bay SatStation Battery Charger
• Iridium 9555 Single Bay SatStation Battery Charger
• Iridium 9555 4 Bay SatStation Battery Charger

Satellite Phone and Network Comparison: Thuraya, Inmarsat, Iridium

Choosing the correct satellite phone can be a big task for personal use or for your business. Now, there are more options for handheld satellite phones than ever before. The major players for handheld satellite phones are Iridium, Inmarsat and Thuraya.

We also understand there may be many questions you have when it comes to choosing a satellite phone. That is why we are offering a complete comparison chart at the end of this Blog.

First thing you should know is a satellite telephone connects you to an orbiting constellation of satellites instead of land based terrestrial cell sites. Satellite phones provide similar functionality to terrestrial mobile telephones including voice, short messaging service (SMS) and low-bandwidth internet access. Having this connectivity to voice and data via satellite makes a satellite phone extremely useful in times of need. The satellite phone system is not hindered by natural disasters where land services might be hindered by hurricanes, earthquakes or floods. The three major players of handheld satellite phones have their own unique satellite constellations.

The Thuraya satellite phones work on the Thuraya satellite system consisting of 2 geostationary satellites. These satellites are located over Africa, Europe, Asia and Australia. Currently Thuraya does not work in the Americas. If you are traveling to the regions Thuraya covers, be sure to check out the Thuraya XT satellite phone.

The Iridium 9575 Extreme satellite phone uses a 66 low Earth orbiting satellite system that covers the entire Earth including the Polar Regions. If you are looking for a satellite phone with true global capabilities Iridium is the way to go.

Inmarsat has an extremely reliable satellite constellation of 3 geostationary satellites. The IsatPhone Pro is Inmarsat’s handheld satellite phone. The IsatPhone Pro gets great coverage over the Earth but will not work in the Polar Regions. A benefit to the IsatPhone Pro is once the phone is connected to the satellite, it is highly unlikely to drop the call. It is important to note that registering on the Inmarsat network with the IsatPhone Pro takes just over a minute because the phone needs to obtain a GPS fix before placing a call.

With a basic understanding of the 3 major satellite networks, it will be easier to choose the right satellite phone. We have an excellent comparison chart on the handheld satellite phones that you can view by clicking here. As always if you have a question we can answer call us at +1-954-973-3100

Is Tracking Your Assets More Difficult Than It is Worth?

As a Divisional manager with large asset investments or as a CIO’s looking to help enable controls, asset tracking has been long on promises but high on complexity in terms of implementation and management. An article recently exposed how one government state within a decade lost more than 1,500 items valued at over $3M with only a small portion attributed to theft, yet they recognized the need to implement a solution but also lamented at the complexity of implementation. Perhaps you and your organization are experiencing a similar dilemma.

Typical problems associated with asset tracking are…
Whether tracking a fleet of ships utilizing FleetBroadband monitoring the speed of trucks using Iridium satellite phones and pinpointing the location of agents via their Blackberry or Apple device. Managing all of these assets can be a daunting task. Logging into each individual system separately can waste valuable time and money. Some tracking solutions can be too complex making the task even more time consuming.

What makes a good asset tracking solution?
A good tracking solution tackles the business problem that it was designed to address. You will also want to make sure that it can help in the most effective and efficient way possible. When talking with providers about tracking we found that we also wanted the most functional features such as: geo-fencing, alerts based on speed or time, distress alert and safety options as well as affordable basic tracking.

Here is a listing of some key items to look for:

1. The ability to manage all types of inventory. A complete tracking solution is what you need.  Write down the functions you require, weather tracking your product en route, being notified when a vehicle leaves an area or arrives and being able to contact a driver in a remote area. Then compare your list to the tracking solution making sure it covers all your needs.
 
2. Consider the cost (both initial and ongoing). Tracking solutions incur a monthly subscription fee. This initial fee is for activation and continued licensed use of the software. Most tracking solutions have a minimal initial fee with a one year subscription term. The ongoing fees may include advanced options for tracking or special features. Another fee to consider is the airtime usage for a third party device such as tracking with a satellite or GPS subscription. Make sure the tracking cost is lower or equivalent to sending an SMS with your service subscription.
 
3. Ease-of-use: Your solution needs to be easy to learn, easy to use and easy to get going. The best software and hardware will require little to no IT support. It is very important that the tracking solution be simple to manipulate and user friendly.

Our company, an independent solutions provider of communication tools recently undertook a review of a broad base of hardware and software providers of tracking solutions for industry.

Using the above as criteria we quickly began to eliminate many of the vendors. Upon finalization of the review it was clear only one vendor has truly been paying attention to the customer requirements and has developed a comprehensive package to address this persistent yet highly valuable problem.

GSatTrack.

GSatTrack is a web based integrated tracking system that works on a multilingual platform. It brings together all the positions of every manufactured product under one location allowing you to display and manage them in a single unified interface.

GSatTrack supports the largest amount of assets and now works on 70+ GPS enabled devices including iPhones, satellite phones, FleetBroadband and BGAN. With GSatTrack you are able to do more than just track one of these devices. You will be able to do a remote configuration and over the air firmware updates, receive alerts based on speed, overlay geo-fences and have direct access to critical safety information, anywhere, anytime. Also GSatTrack allows you to integrate a panic button for assistance in dangerous situations increasing personnel and fleet safety.

The GSatTrack service is based on a modular system making it extremely affordable. You start with the basic tracking service and add additional features as necessary. Therefore you only pay for what you need and nothing more.
 
Companies benefit from the easy to use software that GSatTrack offers. A GSatTrack application can be downloaded onto a Smartphone or tablet allowing for real time tracking information. This App is another feature that makes GSatTrack stand out above the rest. A CEO can tap on the App to view all company assets and their actions on one simple to use interface.
 
Defining Your Needs.
If asset tracking is on your list of corporate priorities consider contacting us so we can walk through your specific needs to determine if this is the right fit for you. If it is, we’d be happy to arrange a demo day and enable you with some devices. Contact a sales representative here to arrange your quote or demo. For more information on GSatTrack and other communication needs view our site at www.gmpcs-us.com

BGAN 9502 SCADA Solution From HUGHES

The world’s most cost-effective, all – IP BGAN machine-to-machine satellite terminal with low power consumption.

In 2009, Hughes introduced the Hughes 9201-M2M satellite IP terminal, a single –box, supervisory control and data acquisition (SCADA)-ready, machine-to-machine version of the highly successful 9201 terminal, certified for operation on the Inmarsat Broadband Global Area Network (BGAN). Rugged and easy to use, the Hughes 9201-M2M is fully IP compatible and configured for self-contained SCADA operation via a standard Ethernet interface.

This year Hughes introduced the most cost-effective IP SCADA solution with exceptionally low power consumption, the Hughes 9502 BGAN. With reliable connectivity over the Inmarsat service, the Hughes terminal delivers affordable, global, end-to-end IP data connectivity enabling applications in industry sectors such as environmental monitoring, SmartGrid, pipeline monitoring, compressor monitoring, well site automation, video surveillance, and out-of-band management to primary site communications.

The exceptional low power consumption (<1 W idle) makes it possible to provide end-to-end IP connectivity to sites that are off the grid. At less than a penny or two per kilobyte, customers cannot find a better value from comparable technologies.

The Hughes 9502 includes 10 meters of RF cabling, granting the user freedom to position the antenna remotely and away from the transceiver in complex installations while securing the SIM card inside a premise or enclosure to better protect against unauthorized use, theft, and vandalism.

With increasing security demands regarding SCADA and critical infrastructure protection (CIP) in the US, there is increasing use of satellite-based communication. This has the key advantages that the infrastructure can be self contained (not using circuits from the public telephone system), can have built-in encryption, and can be engineered to the availability and reliability required by the SCADA system operator. Earlier experiences using consumer-grade VSAT were poor. The Hughes 9502 BGAN provide the quality of service required for SCADA.

Allow GMPCS to help get your SCADA device online via satellite in remote areas. You can contact our solutions team at: solutions@gmpcs-us.com or call +1-954-973-3100

The Inmarsat IsatPhone Pro improves remote safety

With the latest IsatPhone Pro firmware from Inmarsat, your IsatPhone Pro satellite phone can become an emergency personal alert device. The personal alert feature allows users to send their GPS coordinates and short message to predetermined recipients. The IsatPhone Pro subscriber can save time and money with the personal alert option. This new feature is similar to the SOS button on the Iridium Extreme satellite phone.

The personal alert feature enables a user to send their GPS position, along with a short pre-configured message, as an email or text message, to a maximum of 10 recipients. Personal alerts can be sent quickly whilst maximizing reliability. This is achieved by restricting the alert to one 160 character message, and mailing to each recipient separately. Each message sent is charged separately.

The personal alert is made up of the following elements:

•  Last GPS fix, time of GPS acquisition and fix accuracy
•  Time that the personal alert was triggered on the phone
•  Email address of the recipient if the alert is sent as an email
•  A short message predefined by the user, written in Latin characters

It is fairly simple to set up and activate the personal alert on the IsatPhone Pro satellite phone. To do this, make sure that you have the latest version of the IsatPhone Pro firmware. To check your firmware, choose menu > settings > about. You should have Firmware version v5.0.0 or higher, if not contact GMPCS tech support at 954-973-3100

To set up and activate a personal alert, select Extras > Personal alert > Edit personal alert. Select Configure personal alert, and edit the recipients and the message.

Once your IsatPhone Pro is set up for personal alerts the quickest way to send a personal alert is to press * and # simultaneously for at least 2 seconds from the main screen. The antenna must be deployed and your IsatPhone Pro connected to the satellite to successfully send personal alert messages. Any questions regarding this new feature, please call GMPCS 954-973-3100.

Tips and Tricks for Iridium Satellite Phones

Prior to embarking on a trip and relying on a satellite phone for your communications; you should make sure you’ve familiarized yourself with the main functions of your satphone. The user’s guide and quick start guide that your phone comes with is a good place to start, however there are a few tricks that you may not know when it comes to your Iridium satellite phone. Be sure to read these three simple ways you can get more out of your Iridium. These tips work for all Iridium handheld phones. (Iridium Extreme, Iridium 9555, Iridium 9505A ext.)

1. How people can reach you

Your Iridium satellite phone number is an international phone number, so when family and friends dial you directly they might incur heavy international phone rates. Iridium offers a 2-stage dialing option that only uses a caller’s long distance service when calling the satellite phone. To make a voice call to an Iridium phone from a regular (landline) phone, follow these steps:

• Dial: (+)1-480-768-2500 This call is a long distance call to the Arizona Iridium gateway.
• You will hear "Welcome to the Iridium Satellite Global Network"
• Then enter the Iridium 12 digit satellite phone number. (Ex: 8816-31xx-xxxx)
• Your Iridium phone must be on, and “registered” with a satellite to receive calls (otherwise it will go to your voicemail)

Another option for contacting someone with an Iridium satellite phone is sending a free SMS text message from the internet. The GMPCS site offers a quick link on the right side of the home page that allows you to send a SMS message via the internet. Simply select the satellite phone carrier’s logo and fill out the required fields and send your message. Iridium offers a FAQ guide about this service here.

2. Check your available prepaid minutes for free

If you are using prepaid airtime service for your Iridium phone you can check your available prepaid minutes very easily. You will have to register your satellite phone on the network with a clear view of the sky, then dial 2888 and press the green send button. After a short moment an automated message will come on the line and tell you your remaining balance, the amount of days left until the SIM expires as well as the expiration date. You can also get this same information by texting the 2888 number.

3. Setting up voicemail without using Iridium airtime

At any time you can check your Iridium voicemail or set up the voicemail message from a landline phone. From a landline phone dial the Arizona Iridium gateway number 1-480-768-2500. After you hear the welcome message, dial your satellite phone number beginning with 8816-XXXX-XXXX. You will then hear the voice mail prompt or your previous recorded message. Interrupt this message by pressing the star key (*). Then enter your Iridium satellite phone password (the default is last 7 digits of your satellite phone number). Now listen to the voicemail prompt for your options. When you do this from a landline you will be using your long distance service and not the Iridium satellite airtime.

If you have any questions on these services please call +1-954-973-3100

BGAN Link From Inmarsat Offers an Alternative to VSAT

Inmarsat has launched BGAN Link as an alternative to VSAT at similar price points. BGAN Link is a new service for predictable high-volume usage in fixed locations. Evolving from Inmarsat’s Maritime ‘Very Large Allowance’ concept, BGAN Link is for users who have a requirement for high volumes of standard IP data in one location. BGAN Link provides companies working in a remote area for sustained periods of time with a data connection speed of up to half a megabit, suitable for standard office-type applications such as email, internet and intranet access, and VPN access to corporate networks.

BGAN Link is an affordable alternative to VSAT with unique benefits. The service uses Inmarsat's reliable L-band satellite network which is much more resilient than Ku band in areas prone to rain or snow (as it is not affected by rain fade).  The low cost of BGAN hardware and its small size makes it perfect for semi permanent and permanent installations.  The easy setup of the BGAN means that there is no technical expertise needed and a broadband connection is established within minutes.  Also, Inmarsat's extensive list of countries where the BGAN is approved for use reduces licensing issues.

The BGAN Link service is designed to help control your budget with predictable fixed monthly costs.  Inmarsat offers BGAN Link packages of 5, 10, and 15GB per month.  New regional plans for Latin America and Sub Sahara Africa will be launched in August.  These will be even more competitive and include discounted 3, 5, 10 and 15GB per month plans.  Users can be limited to their monthly allowance or be allowed to exceed it.  Users who wish to exceed their monthly allowance are simply charged for the additional usage at the same competitive rate as the in-bundle per MB rate.  Users are permitted (for a fee) to move the BGAN Link up to 4 times a year making it a perfect solution for semi permanent camps.

With pricing at a fraction of the mobile BGAN rates, BGAN Link is a very compelling offer to anyone who needs fixed or semi fixed remote communication.

BGAN Link works on the Class-1 BGAN terminals such as the Thrane & Thrane Explorer 700 and Hughes 9201.  If you are interested in BGAN Link, please contact GMPCS Personal Communications for full application details and terms and conditions.

Inmarsat BGAN Terminal From Hughes Awarded

The Hughes 9201 BGAN broadcasting live video via Inmarsat

After receiving the 2011 product of the year award a few months ago from Satellite Spotlight, the Hughes 9202 BGAN is proving its value. Satellite Spotlight gave the award to Hughes for the 9202 land portable satellite terminal because of Hughes’ commitment to quality and excellence while addressing real needs in the marketplace. The Hughes 9202 has been a popular selling BGAN, and is packed with features.

The Hughes 9202 is the smallest Class-2 BGAN terminal, offering users IP connection speeds up to 464 kbps over the Inmarsat network. One of the most unique and exclusive feature to this unit is the built-in, multi-user Wi-Fi access. Therefore users have the option to send and receive IP traffic via Ethernet and/or Wi-Fi. As with all BGAN models, the Hughes 9202 is IP-based, delivering selectable, dedicated Quality of Service (QoS) levels. For more information and pricing, you can view the Hughes 9202 product page.

Hughes has had such great success with the 9202 on the Inmarsat network it will be interesting to see what they have in store for the future of their only Class-1 BGAN, the Hughes 9201. We expect that it may be harder to get your hands on the Hughes 9201 later this year. Industries such as the broadcast media, mining and oil/gas industry rely on the Hughes 9201. So it we’ll see what Hughes has in store for this established BGAN.

If you are interested in the Hughes 9201 terminal, now may be the best time to purchase one. The main difference with Hughes 9201 model compared to the new one; is that the Hughes 9201 is a Class-1 BGAN. A Class-1 BGAN allows higher bandwidth speeds up to 492kbps. Also, on a Class-1 terminal, multi-user functions allow users to perform more than one task simultaneously. For instance, it is possible to send store-and-forward video via Standard IP, while simultaneously using Streaming IP for a live broadcast. The Hughes 9201 is currently available with more details and pricing on the Hughes 9201 product page.

For a helpful comparison chart on more Inmarsat BGAN options, click here.

SAILOR FleetBroadband Update Features Multi-voice Service

Thrane & Thrane is now offering Inmarsat’s new FleetBroadband Multi-voice service across the Sailor FleetBroadband terminal range. The new service, which Inmarsat launched in May 2012, is available on SAILOR FleetBroadband systems and is accessible on existing terminals with a software update, coming soon. Multi-voice enables FleetBroadband users to expand from the original single voice line to a maximum of nine simultaneous voice lines, on a single SAILOR FleetBroadband terminal. No additional hardware is required other than Thrane & Thrane or third party handsets.

Setting up your FleetBroadband for Multi-voice service does not require engineers or hardware changes to the below deck unit. Loading the new firmware update will give you the capability for the Multi-voice service. However your SIM card in the FleetBroadband will have to be provisioned by your service provider and there may be an activation fee.

With Multi-voice the SAILOR FleetBroadband 500 offers nine simultaneous voice lines through a single terminal. A SAILOR FleetBroadband 250 terminal can offer up to six concurrent calls, and a SAILOR FleetBroadband 150 up to four concurrent calls. You are able to use third party phone equipment for the extra lines, however we recommend the Thrane IP Handset for the additional phone outlets. The Thrane IP Handset for Multi-voice on Sailor FleetBroadband offers easy access to a dedicated menu via the integrated screen, where value-added supplementary voice services, such as phone book and call forwarding can be operated from the handset itself.

With multiple handsets integrated to a single terminal, facility for dedicated voice lines can be made anywhere on board. Thrane and Inmarsat have also ensured that the SAILOR 3771 alarm panel and 505 Service works with Multi-voice. Therefore distress alarms can be sent regardless of how many voice lines are being used.

The new Multi-voice service makes it easy to add extra voice lines for all SAILOR FleetBroadband users. If you are interested in activating this service on your terminal make sure to contact your service provider.



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Satellite Phones Are A Must Have For Smart Travelers

If you travel outside of main urban centers in the United States or abroad, you may find yourself without cell phone service. In case of emergency, a satellite phone can save the day or even save your life. With satellite phones available to rent or to buy fromGMPCS, you will never have to worry about traveling outside of cell phone range.

World travelers can also benefit from the affordable flat rate calling that both Inmarsat and Iridium satellite phones offer. Satellite phone rates are often a fraction of cellular roaming rates, especially in exotic destinations. To learn more about a satellite phone rental click here.

Satellite phones are reliable, easy to use and affordable. They work virtually anywhere on Earth, independently from the local infrastructure and are not affected by weather conditions or natural disasters.

With affordable rental & purchase prices and attractive airtime plans, having access to this potentially lifesaving technology has never been easier.

So while planning for your trip or for the hurricane season, consider renting or buying a satellite phone.

To purchase a satellite phone look at our most popular models the IsatPhone Pro and the Iridium 9555 or Extreme.

Hurricane and Natural Disaster Preparedness 2012 With Satellite Phones and More

With the start of hurricane season, now would be a good time to make sure you have everything you need in case of a sudden emergency. GMPCS would like you to be prepared before, during and after the storm. The following are a few items that will help for this hurricane season.

Satellite Phones
In any natural disaster the potential for landlines and cellular phone towers to go down or these networks to be overloaded is very likely. After a tornado, hurricane or flood a satellite phone may be your only way to communicate. A mobile satellite phone relies on an orbiting satellite system, which are independent from local infrastructure and therefore not affected by these natural disasters.  The most reliable satellite providers with global coverage are Inmarsat and Iridium. Both providers have their advantages and are compared in this online article.  The most affordable of the two is the IsatPhone Pro from Inmarsat. For as little as $610 you can have an emergency satellite phone, sold here. Another smart option is the IsatPhone Pro Emergency kit which includes an emergency airtime plan with the equipment.

Additional Batteries
If you already have a satellite phone, now would be a good time to test it. Check the Batteries and make sure you are familiar with making a call. Also having an additional battery is an affordable solution to being prepared. The IsatPhone Pro battery retails for just $40.95. Iridium offers a high capacity battery for the 9555 model phone and an additional Iridium 9575 extreme battery can be found here.

Battery Docking Stations
Battery docking stations are capable of rapid charging most types of satellite phone batteries in a single process. A battery docking station allows you to charge the satellite phone battery without using the handheld phone. This accessory is available in single bay units as well as four bay units, for the Inmarsat IsatPhone Pro,the Iridium 9555 and other Iridium handsets.  Each bay can accommodate a charging plate designed to fit each type of battery.  Charging plates can be swapped to charge different types of batteries with the same bay.  More information on the battery docking station can be found here.



Nomad 13.5 Solar Panel

Solar Charger
When the power goes out the Nomad 13.5M solar panel may be your only source for charging your electronics. Using 13.5 watts of highly efficient mono-crystalline solar technology, its four small panels provide plenty of power and conveniently fold into a small, lightweight portable case. This solar charger will recharge the batteries of the above satellite phones for Iridium and Inmarsat. In addition it will charge a mobile cell phone, MP3 player or tablet connected via the DC cigarette adapter.

Inmarsat’s Airtime Changes for the IsatPhone Pro and IsatPhone Link

In the past, Inmarsat’s Prepaid validity timeframes were easy to remember and understand. Regardless of the number of units you recharged with, the validity was extended by 730 days from the date of topup. This validity extension will be changing soon for a couple of the Inmarsat terminal types, namely the IsatPhone Pro and IsatPhone Link terminals.

As of June 1st (UTC), any additional units you add to an IsatPhone Pro or IsatPhone Link Prepaid subscription will, at most, extend your validity 365 days from the date of topup. All new extensions will be from date of topup and not the original expiration date. The full list of new validity extensions by Prepaid voucher size can be seen in the following chart:

Options	Validity
25 unit voucher	30 days
50 unit voucher	90 Days
100 unit voucher	180 Days
250 unit voucher	180 Days
500 unit voucher	365 Days
1000 unit voucher	365 Days
2500 unit voucher	365 Days
5000 unit voucher	365 Days

Note that if you have more than 365 days remaining on your current SIM, you will not lose your existing validity come June 1st. However, you will only extend your validity longer than your current expiration date if the remaining validity is less than the new topup validity as listed above.

For example:

• Old balance : 10 units with 395 days validity remaining
• Apply voucher: 25 units with 30 days validity
• New balance: 35 units with 395 days validity remaining

For example:

• Old balance : 10 units with 60 days validity remaining
• Apply voucher: 500 units with 365 days validity
• New balance: 510 units with 365 days validity remaining

These changes only affect IsatPhone Pro and IsatPhone Link. FleetPhone and BGAN will continue to have the same 730 day validity extensions for all voucher options.

Inmarsat’s new vouchers will be non-cumulative in terms of expiration only. So, if you add 2 of the 25-unit vouchers today, you will only add 30 days validity from today’s date, but you will still add a total of 50 units.

This means now is an ideal time to topup your SIM to extend the validity while quantities last. If you are not ready to purchase another 100 or 250 units, simply purchase our 730-day validity extension for $30.00. This will add 10 units to your account, as well as maximizing your validity. Don’t wait until the last minute to make your purchase, as we cannot guarantee that quantities will remain in stock.


For more information contact GMPCS at 954-973-3100 or www.gmpcs-us.com