How to Test Your Satellite Phone For Free

TS Andrea 2013

When it comes to hurricane season, being prepared is your best defense. A satellite phone from Iridium or Inmarsat in your home’s emergency kit will help you be prepared for any natural disaster. The early start to the 2013 hurricane season with tropical storm Andrea has many first responders, civilians and businesses checking their hurricane preparations. Backup communications play a vital role when it comes to natural disaster preparedness. It’s that time of year when you should re-familiarize yourself with your emergency communications and satellite terminal.

It is highly recommended that you locate your satellite phone and make sure the terminal is active and functional. Check that all the necessary accessories are accounted for, and fully charge the phone confirming that the battery can hold a charge. You will also want to make sure that the airtime for the terminal is active and you know how to use the phone.

Inmarsat and Iridium have a free service for testing your satellite phone. This free service was designed for customers who may not use their satellite phone regularly – such as first responders and anyone keeping a satellite phone in an emergency kit. By taking a few quick steps to ensure the operational status of your satellite phone, you will be better prepared for a sudden emergency.

Iridium’s FREE Test Call
To test the connectivity of your Iridium satellite phone, make sure you are outside with a clear view of the sky and horizon. Once you have powered the phone on, extended the antenna and registered on the network you can dial the free Iridium test number. Enter 00-1-480-752-5105 then press send. If your phone is working you will hear a recorded confirmation message. This call is free and works for all Iridium units: Iridium 9505A, Iridium 9555 and the Iridium 9575 Extreme.

Inmarsat’s IsatPhone Pro FREE Test call
When testing your IsatPhone Pro satellite phone, make sure you are outside with a clear view of the sky and horizon. Power on the IsatPhone Pro and rotate the antenna so it is pointing toward the sky. Let the phone acquire a GPS and register on the network. Dial the free Inmarsat test number: +870-776-999-999 then press the green send button. You will hear a recording to confirm your phone is working properly.

If your free test call is unsuccessful then you may not have active airtime or service on your satellite phone. Please call a GMPCS representative for assistance with service for your satellite phone at +1-954-973-3100. Our role is to provide communications and support in extreme remote environments and when the terrestrial services fail. GMPCS has a choice of satellite solutions to keep you connected.

Thuraya SatSleeve Device and App Revealed

Thuraya SatSleeve App

When we think about satellite phones we are use to the bulky and ruggedness of the Iridium, or Inmarsat satellite phones. Never before have we thought that a satellite phone could be as sleek and user friendly as our everyday mobile phone. Thuraya has changed that with the release of the Thuraya SatSleeve.

The new Thuraya SatSleeve is an adaptor for the iPhone that allows calls to be made via satellite service. Measuring at 5.4 x 2.7 x 1.2 inches and weighing 3.5 ounces the SatSleeve covers the iPhone; similarly to a standard protective case. The SatSleeve holds the Thuraya SIM card, has a built in earpiece and microphone to act as a standalone phone in emergency situations. There is also a single red button located on the device that can be preset to one specific number in case your iPhone runs out of battery. However, since the SatSleeve is connected to your iPhone it also works as a battery backup. The SatSleeve comes with a 2,400 mAh Lithium ion battery that boasts up to 48 hours of battery on standby and three hours of battery while talking.

Accompanied with a free app from the iTunes App Store, the Thuraya SatSleeve works similarly to any other Thuraya satellite phone. You will need to download the app to use the device. Once the phone is docked you will use the SatSleeve app to make voice calls, and send SMS’s in satellite mode across Thuraya’s satellite network. The Thuraya satellite footprint covers more than two-thirds of the globe across 140 countries in Asia, Africa, Australia, Europe and Middle East. For a complete list of countries that have Thuraya coverage, click here.

For the foreseeable future, the SatSleeve will only be available for the iPhone. However, Thuraya is planning to eventually launch an Android model. Mobile Satellite Phone Blog will have more information on the Android version and any other related news as soon as it becomes available.

For more information on the Thuraya SatSleeve including ordering and pricing please visit GMPCS personal Communications.

GMPCS exhibits new “KA-band” FlyAway Uplink Solutions at NAB

Despite the advancements in LTE and bonded-cellular technologies, the need for “guaranteed” bandwidth and truly mobile satellite equipment is greater now than ever for media organizations— especially when cellular networks get congested or traditional Internet networks are not available. As part of its ongoing response to this need, GMPCS, a leading global satellite communications provider, has introduced a new line of KA-band uplink field kits — packaging portable IP-based FlyAway suitcases or vehicle-based DriveAway terminals for Satellite News Gathering applications.

GMPCS’s DiNGo™ and KAnine™ systems represent state-of-the-art advances in KA-band satellite communications with optional video transmission technologies. GMPCS Pipeline™ bundles feature the latest IP-based encoders, satellite modems and mobile antenna systems as well as the respective KA-band airtime services – for true one-stop-shopping. The portable/suitcase kits or vehicle/roof-mount solution easily enable almost all IP-based applications such as live video streaming, file-transfer, e-mail, phone/IFB and web browsing.

“KA-band has reduced not only the size and weight of traditional FlyAway terminals, but has also substantially decreased the capital and operational costs for guaranteed broadband via satellite,” announced John Stoltz, Director of Media Sales for GMPCS. “With our KAnine™ suitcase FlyAway package or the DiNGo™ vehicle-mount DriveAway system, a story can be transmitted for broadcast when cellular networks are not available and more affordably than traditional satellite uplinks.”

Packaged with a camera, portable encoder and the lightweight KA-band flyaway terminal, such as the Cobham EXPLORER-3075, field users are able to encode, edit, and uplink archived or real-time video. When utilizing the latest Satellite-IP modems from ViaSat, iDirect & Hughes and respective regional KA-band service, guaranteed bandwidth speeds up to 10Mbps can be achieved for live streaming, Internet communications, IFB and other mobile office applications. The Cobham EXPLORER terminal also allows for a hardware upgrade path to the new global KA-band service from Inmarsat, called Global Xpress®, which will be available next year.

These mobile SNG systems exhibited by GMPCS are the next generation of “mobile one-man uplinks.”

GMPCS Personal Communications will showcase this technology at the NAB Show® in Las Vegas, Nevada at their booth # SU-10102

Winter Storm Saturn and Vital Communications Via Satellite Phone

This week the winter storm known as Saturn has been covering Chicago and the Midwest with heavy snow. Now the storm makes its way to major cities in the Northeast. D.C. to Boston and the rest of New England are preparing for a cold weekend with windy conditions and wet snow. The forecast for this storm brings many challenges because of the warmer air from the ocean creating a mix of rain and snow. These winter conditions are certain take out power and phone lines.

When natural disasters like winter storm Saturn bear down on us with little warning, we are reminded that it is key to always be prepared. That is why it is important to consider a disaster management kit for your family. A disaster management kit should include: fresh water, canned food, flashlights, batteries, a first aid kit and an electric radio, etc. Another item that is vital for communications between your family and emergency responders is a satellite phone.

Terrestrial phone lines and towers may go down in a winter storm, but a satellite phone will not be affected by this. A satellite phone; such as an Iridium or IsatPhone Pro can allow you to stay connected to emergency responders and distant relatives. Satellite phones provide similar functionality to terrestrial mobile telephones including voice, short messaging service (SMS) and low-bandwidth internet access. Having this connectivity to voice and data via satellite can prove vital for the approaching winter storm.

Take action when it comes to being prepared for a natural disaster. Don’t be caught off guard from a winter storm or end of the season hurricane. Learn more about satellite phones and how they can help keep your family connected in times of an emergency.

If you have any questions about satellite communications please visit GMPCS Personal Communications or call us at 1-888-664-3727

5 Tips to Get The Most From Your IsatPhone Pro

When you purchase an emergency communication device such as a satellite phone it is important to familiarize yourself with the main functions. The user’s guide your satellite phone comes with is a good place to start. However there are a few shortcuts or tricks that you may not know when it comes to your IsatPhone Pro satellite phone. Be sure to read these simple ways you can get more out or your Inmarsat IsatPhone Pro.

Always remember the following satellite phone basics when using your IsatPhone Pro. A handheld satellite phone will not work indoors without the use of an external antenna or a docking station. You must be outside with a clear view of the sky, away from structures and trees for reliable service. Also a satellite phone can only send and receive calls when it is registered on the satellite network. It is important to test your satellite phone before its intended use, while you still have access to a landline phone.

1. Test your IsatPhone Pro for free: Inmarsat has set up a free test phone number that you can call anytime. This will ensure that your phone is active and working properly. Once you have a registered signal on your IsatPhone Pro dial +8707 7699 9999 then press the green call button. When the call is successful you will hear a recorded message from Inmarsat.



2. Check your Prepaid airtime balance: You will need to be registered on the Inmarsat satellite to check your balance. From the main calling screen enter the balance enquiry code of (*106#) then press the green call button. Your current balance and expiry date of your SIM will be shown on the screen. Another way to access this information is via the phone menu: Select Menu > Setting > Prepay > Balance Enquiry. Note that this option only works for Prepaid customers. Monthly Postpaid subscribers will not be able to check their airtime service via this process.



3. Send a free message to an IsatPhone Pro: The easiest method of sending an SMS to the IsatPhone Pro is by using the Inmarsat email-to-text service. Simply send an email to 870xxxxxxxxx@message.inmarsat.com (where 870xxxxxxxxx is the IsatPhone Prp mobile number). You can also use the Inmarsat SMS Portal by clicking here. If the IsatPhone Pro is off at the time you send the message, it will be waiting for delivery at the Inmarsat message center for 7 days. The next time your IsatPhone Pro is registered the message will be sent to the phone.



4. Redial feature: If you press the green call button you can see a list of the previous numbers which you have dialed. Cycle through the numbers with the cursor keys, and when you reach the one you want to call press the green button again to call it.



5. Send a quick alert with your GPS coordinates: To set up and activate a personal alert, on the IsatPhone Pro go to the menu and select Extras > Personal alert > Edit personal alert. Select Configure personal alert, and edit the recipients and the message. Once your IsatPhone Pro is set up for personal alerts the quickest way to send one is to press * and # simultaneously for at least 2 seconds from the main screen. You will see an icon of an envelope and a message confirmation when the alert is sent. This personal alert will send your short message with GPS coordinates and the time and date the alert was triggered on your phone.

We hope that these quick tips will help you get the most from your satellite phone. If you have any questions about these services please visit GMPCS Personal Communications or call us at 1-888-664-6727

Traveling to Russia? Vital Information You Need to Know to Stay Connected

Iridium and the Russian regulatory authorities have reached an agreement to allow Iridium to legally operate in Russia. There has always been Iridium traffic in Russia but it was never officially allowed or forbidden. The Russian Government wants to regulate this grey market and specifically wants to be able to intercept Iridium calls from Russia to other countries in an effort to fight terrorism. So what does this mean for travelers looking to stay connected while in Russia?

Travelers wanting to use their Iridium satellite phone within Russia must register their SIM card or Iridium SBD Device with Iridium Russia. Registration information is provided for compliance with Russian telecommunications regulatory requirements. Iridium Russia will use and disclose registration information only to meet its obligations under Russian law. An Iridium device can be registered by subscribers for a 6-month period. For service requirements of longer than 6 months, a subscriber should change SIM cards and re-register.

To register, you will need to provide the information below on the registration page of this site.

• Full name
• Nationality
• MSISDN
• Iridium
• Device Model (9555, 9575 etc)
• IMEI

A website owned and operated by Iridium Russia has been created for registering subscribers. If you plan on traveling to Russia with your Iridium device start by going to www.iridiumrussia.com
We recommend to any of our clients operating in Russia to register their SIMs through iridium-russia.com as visiting SIMs and to re-register every 6 months just to be safe.

If you have any questions or concerns please contact GMPCS at 1-888-664-6272 or contact@gmpcs-us.com

How do satellite phones work?

We are all familiar with the convenience of mobile phones and landlines to make a phone call. And it certainly seems that they work almost anywhere in the world. However there are certain areas or circumstances were this convenient service is not available. That is when a satellite phone is the only method of communication.

Unlike mobile phones which use a localized phone tower to connect calls; a call from a satellite phone is sent through a satellite constellation, then sent back to Earth via the nearest satellite gateway. Then the call is routed through traditional voice networks to reach its destination.

A call that is made from one satellite phone to another will be completely routed through the satellite constellations. This way the call will not be affected by any technical difficulties on the ground. This is why satellite phones are essential for communications during a disaster such as a hurricane, earthquake or winter storm where landline communications can be destroyed.

Satellite phones rely on a direct line of sight to the satellite constellation. To use a satellite phone properly you will need a clear view of the sky, so it is important to ensure that the phone signal is not obstructed by trees, mountains, buildings or other large structures.

To choose the right satellite phone, you may want to consider the type of satellite constellation that is used. Iridium and Globalstar use a LEO (low earth orbiting) constellation. This style of satellite constellation covers the entire globe including the Polar Regions. A LEO satellite is also moving quickly from horizon to horizon, so there is the possibility of a dropped call when it is being transferred to the next satellite. Companies like Inmarsat and Thuraya use a geostationary satellite constellation. These satellites move with the Earth’s rotation, so from our prospective on the ground the satellite doesn’t appear to be moving. These satellites are in a higher orbit so you may notice latency or delay with the call, but there is a slim chance that the call would be dropped.

For more information on the different satellite phones available and their style of handsets view our previous comparison blog here.

Does your IsatPhone Pro have the latest firmware from Inmarsat?

Since the satellite phone debuted in 2009 the IsatPhone Pro has been a market leader in the satellite communication industry.  The IsatPhone Pro satellite telephone from Inmarsat has always featured: near toll-quality voice, voicemail, text and email messaging, with the ability to send your GPS position via either text or e-mail.  To maintain these features and new ones you should check the Firmware version on your IsatPhone Pro handset.

To check your firmware version on your IsatPhone Pro, select: Menu > Settings > About.  Your firmware version should be V5.2.0.  If it is not, then you will have to upgrade your phones firmware before June of 2013.

Inmarsat has released a mandatory firmware upgrade for the GSPS service on the IsatPhone Pro handset.  This latest version was released on November 16th 2012.  If you have purchased an IsatPhone Pro prior to this date you will need to upgrade the firmware on your IsatPhone Pro handset.

This is a mandatory firmware upgrade, meaning that the features introduced by the firmware are vitally important for the GSPS service including the network and the IsatPhone Pro handset.  In order to update your phone you will need to download the Inmarsat Firmware Upgrade Tool as well as the latest version of Firmware.  Links to both downloads can be found on this site here.

Inmarsat advises that per end of June this upgrade is absolutely critical as IsatPhone Pro phones that are not upgraded by 30th of June, 2013, will no longer be able to register and make/receive calls for handsets in the field Inmarsat recommends that firmware is distributed to all customers.

Instructions on the IsatPhone Pro Firmware Upgrade from Inmarsat can be found on the GMPCS website here.

Why More Power Companies Use a Satellite Phone: Satellite Phone First Steps

Over the past few years utility companies have seen more of a demand for remote communications via satellite. Severe weather, hurricanes or unpredictable natural disasters such as an earthquake, have increased that need. These disasters might catch most off guard, but utility companies can’t take that risk.

When severe weather strikes terrestrial communications such as land lines and cell towers can go down. In the case of a hurricane; after the storm cell towers become overwhelmed and full of traffic not allowing for reliable communications. This is unacceptable for the utility industry. A remote worker out in the field needs to be able to call the office. There is a simple cost effective solution for a situation like this: Satellite Phones.

Satellite phones don’t rely on cell towers or landlines. The remote worker and the office can both be connected by satellite communications. With satellite phones, you are not connecting to cell towers but to actual satellites. These satellites (Iridium or Inmarsat for example) provide voice and data services to wherever you are in the world.

Phones and rates have come down from the past. In the simplest form a handheld satellite and an airtime plan is all you need to get started and be connected. Recently two southeastern utility companies came to GMPCS for emergency backup communications. These communications will be provided to utility trucks and other remote workers, working to restore power. GMPCS was able to come up with an affordable solution via Inmarsat and the IsatPhone Pro. They also participate in our emergency rental program.  You can read about our rental satellite phones here.

If you are looking for a similar solution for your utility company please visit GMPCS or call Cliff Trinkofsky, our utilities sales expert.  Cliff has over 7 years experience assisting utility companies with their needs for voice and data solutions over satellite. Call Cliff directly at: 954-725-1019

With the right expertise and advice we will find a solution for your needs.

Satellite Phone Dockers Help The Marine Industry and Backup Your PBX System

With an increasing demand for emergency communications and satellite tracking, new technologies are always in the works. One major satellite communication company that has always been on the forefront of the satellite industry is BEAM communications. BEAM has more than 20 years of experience in the satellite industry, providing a full range of sea, land and air satellite terminals and technologies.

Recently BEAM has made a major breakthrough into the Chinese maritime market, working with a customer that has deployed 200 BEAM Oceana terminals. The maritime customer is using the Oceana units because they are specifically designed to support voice, data and tracking communications that are vital to the fisheries industry. The Oceana terminals utilize the Inmarsat satellite network via its 'Fleetphone' maritime service, adding to the reliability of the satellite communications.

When it comes to advancements in using satellite communications within buildings BEAM has a solution as well. Major natural disasters like hurricanes and earthquakes have increased the demand for communications in-doors. Hospitals, Banks, Hotels, Offices, Control Centers and more use BEAM Dockers for emergency back up to their existing phone systems. An installation of a small roof mounted antenna can connect your PBX system to reliable satellites if terrestrial services fail.

BEAM offers solutions for both Iridium and Inmarsat networks. BEAM Docking stations are certified by Iridium and Inmarsat to work with their exclusive handheld satellite phones.

There are several options when deciding on the right satellite phone and BEAM Docking station. To find the right solution for you or your building, speak with a knowledgeable representative at GMPCS. We have over 15 years of satellite experience and will help you choose the right solution with the best airtime. Visit our site at www.gmpcs-us.com or call 1-888-664-6727

Vital Communications With The IsatPhone Pro Satellite Phone

Are your remote land and offshore communications reliable? When it comes to oil and gas we know how important it is to stay connected. A satellite phone is one of the most reliable means for remote communications. Now it is one of the most cost effective solutions that can help:

• Exploration teams stay in touch with the progress of oil exploration and discoveries
• Executives and oil rig personnel communicate important tasks and strategies to conduct daily business operations
• Quickly contact rescue and medical services in an emergency
• Maintain contact with specialists at headquarters in case of structural damage to an oil rig
• Coordinate and implement emergency procedures

We have one of the most affordable satellite communication devices -- the IsatPhone Pro by Inmarsat.

For over 30 years, Inmarsat has been a leader in satellite communications service and technology. Their network of geostationary satellites is equipped with the latest technology and software to ensure that you rarely miss a call or connection. Furthermore, we are a direct partner and service provider meaning that we have direct access to Inmarsat’s support services, we receive stock directly from Inmarsat without going through a distributor and we offer competitive pricing than other satellite communications companies.

The IsatPhone Pro is a handheld satellite phone that costs less than $700.00. It has a large color display, an easy to use navigation menu, clear voice quality and large keypad for ease of use even while wearing gloves. It is also dust proof and water resistant with an IP54 rating. So you don’t have to worry about its durability while in remote onshore or offshore locations.
The IsatPhone Pro also includes built in GPS and is the only satellite phone with Bluetooth capability. Other features include long battery life, SMS, email, 8 hours talk time and 100 hours standby time.

To use the IsatPhone Pro, you must be outside with a clear line of sight of the southern sky. Turn on the phone and extend the antenna so that it can get a GPS fix with the satellite. Once the phone is registered with the satellite, you are able to place calls anywhere in the world except for the polar region.

We have several postpaid and prepaid airtime options to choose from based on your usage and budget. Prepaid airtime can be used worldwide including the U.S. For more information check out our website www.gmpcs-us.com or contact Tanga Williams in sales at 954-725-1012.

Iridium Extreme Dockers for the 9575 Satellite Phone

Beam docking stations are available for the Iridium 9575 Extreme satellite phone. If you have purchased the Iridium Extreme you may want to invest in an additional battery or leather case. Now available from BEAM communications are the Extreme Docking stations exclusive for the Iridium Extreme satellite phone.

Satellite phone users often have concerns with using a satellite phone indoors. Even though the handheld satellite phone alone does not work indoors there are docking stations from BEAM Communications that allows for this satellite communication need.

The Iridium Extreme Dockers come in three different styles: the LiteDOCK, PotsDOCK and the DriveDock. Each of these Dockers has their own specific features to work in several different application.

The most affordable of the three Extreme Dockers is the LiteDock Extreme. At $250 from GMPCS you can have this Docker installed at a fixed site or in a vehicle. The LiteDOCK Extreme will charge the Iridium Extreme handheld phone while it is docked. The LiteDOCK supports the Iridium Extreme’s tracking and SOS function as well as USB data capabilities.

The PotsDOCK Extreme includes more options for the Iridium Extreme. Once docked in the PotsDock Extreme, the Iridium Extreme satellite phone can be integrated into a PBX system. Other features include RJ11/POTS connectivity, Bluetooth, built-in ringer and SOS alert notifications.

The DriveDOCK Extreme provides hands-free communications for mobile applications. The docking station has built-in echo canceling and full duplex technologies to provide superior voice quality and professional hands-free or privacy calls for any vehicle, boat or aircraft.

All of the Extreme Dockers from BEAM are fully certified by Iridium and are RoHS compliant. BEAM also offers a 2 year replacement guarantee on the Extreme Dockers. For a comparison chart on these three Dockers you can click here.

BEAM Communications also makes similar Dockers for the IsatPhone Pro and Iridium 9555 satellite phones.

GMPCS Offers Vehicular Satellite Phone Package for media solutions with Inmarsat

The SatTruckPhone™ turns the Inmarsat IsatPhone Pro satellite phone into an affordable and reliable kit for voice and data communications in the field. Global satellite coverage offers reliable communications during natural disasters and communications blackouts.

The SatTruckPhone™ satellite communications kit for journalists and other broadcast professionals who need affordable satellite communications for immediate deployment to outside broadcast locations is now available. The kit pairs the Inmarsat IsatPhone Pro satellite phone and a docking station in a rugged portable case. Included cables allow an external antenna to mount to the top of a vehicle and adapters for the vehicle power supply, allowing in-transit use. The IsatPhone Pro Handheld phone can be used independently of the kit when communications are needed away from the satellite truck.

“Whether after a natural disaster like a tornado, hurricane or earthquake, or in the remote areas where news happens, broadcasters need communications in the times and places where cellular technologies fail,” said John Stoltz, Director of Media & Enterprise Markets for GMPCS. “The SatTruckPhone™ instantly gives broadcasters the ability to access satellite communications anytime and anywhere, with no installation, and the ability to move from vehicle to vehicle and use the phone outside of the truck.”

Whenever your vehicle or truck is outside of cellular range, the SatTruckPhone™ system keeps field personnel in touch with headquarters, office or studio. Providing basic voice service via Inmarsat’s satellite network and “IsatPhone” service, GMPCS bundles the satphone, docker, mobile antenna and airtime service – for true one-stop-shopping. The SatTruckPhone™ system allows for satellite phone calls whether outside your vehicle, stopped on site or even on-the-move.

In addition to offering clear and reliable voice service, the SatTruckPhone™ lets broadcasters send emails and SMS with their GPS location.

The GMPCS SatTruckPhone™ Kit includes the following:

• Inmarsat IsatPhone Pro satellite phone
• Beam Communications “Pro” Docking Station with RJ11 interface
• Pelican™ CustomFoam Protective Case allows for vehicle to vehicle rapid deployment
• Inmarsat antenna with cable
• GMPCS SIM Card (service sold separately)

The IsatTruck kit is available immediately from GMPCS on the SatTruckPhone Page

Iridium Prepaid Packages and Regional Prepaid Packages Without Hassle

Are you looking for an affordable satellite phone airtime plan without hassle? Iridium prepaid airtime is your answer. Prepaid airtime on Iridium's truly global and reliable network is easy with no credit check, no annual contract or bills.

Iridium Prepaid gives you the option to pick the plan that is right for you. GMPCS offers a variety of low cost prepaid plans to fit all usage patterns from the standard 75 minute voucher with a validity of 30 days to the 5,000 minute voucher valid for 730 days. View our full range of the Iridium Standard Prepaid Vouchers here.

The best value in Iridium prepaid airtime comes in the form of regional vouchers.  These specialty vouchers cover specific areas of the world with discounted airtime.

If you are traveling to Alaska or Canada, your best value for Iridium prepaid is the Northern Lights Plan.  This regional voucher offers discounted airtime for calls originating in Alaska or Canada to Alaska, Canada or the Continental US. (Calls can be made to other areas at a higher rate).

If you are traveling to Africa, you should consider the Africa Prepaid Plan.  This voucher is valid for a full 365 days and includes 300 minutes (calls can only be generated from within the African footprint).  For more flexibility, consider the Middle East, North Africa Prepaid Plan also known as the MENA voucher. The MENA voucher offers 500 prepaid minutes for calls originating from any one of the approved MENA countries, and 200 minutes outside of this zone.

Between the standard global prepaid and the great value of these regional vouchers, Iridium Prepaid is affordable and easy.  Call our Sales Team today at 888-664-6727 to order or visit GMPCS for more information.

Battery Stations For The IsatPhone Pro And Iridium 9555 Satellite Phones

GMPCS is pleased to offer SatStation battery docking stations for the IsatPhone Pro and Iridium 9555 satellite phones. All of these new battery docking stations are capable of rapid charging a satellite phone battery in a single process without ever draining them. This accessory from GMPCS is available in single bay units as well as four bay units, for both the Inmarsat IsatPhone Pro and the Iridium 9555.

Whether you work in the public service sector or the private sector, your ability to be effective depends on the reliability of you communications system.  While the batteries for your satellite phone keep you connected when no one else can, we have all experienced the frustration of having them run “out of juice”. The SatStation Battery Charger is the only standalone charging station for the IsatPhone Pro and Iridium 9555. It is the perfect solution for those who need their handset ready at all times.

The SatStations have the ability to maintain a battery’s peak condition for as long as it is left on the unit. While the battery is on the SatStation, it will be managed so no overheating or overcharging will occur. The GMPCS satellite phone rental department uses these SatStations to make sure every rental satellite phone goes out with two fully charged batteries. “The SatStation Battery docks are extremely valuable. And when I have several rental satellite phones going out, I know the batteries will be fully charged for our customers.” Says Celia Gajewski, GMPCS rental manager.

If you are interested in more information on the SatStation for your satellite phone please see our product pages for the phones below. They are available and in stock now.

• IsatPhone Pro Single Bay SatStation Battery Charger
• IsatPhone Pro 4 Bay SatStation Battery Charger
• Iridium 9555 Single Bay SatStation Battery Charger
• Iridium 9555 4 Bay SatStation Battery Charger

Satellite Phone and Network Comparison: Thuraya, Inmarsat, Iridium

Choosing the correct satellite phone can be a big task for personal use or for your business. Now, there are more options for handheld satellite phones than ever before. The major players for handheld satellite phones are Iridium, Inmarsat and Thuraya.

We also understand there may be many questions you have when it comes to choosing a satellite phone. That is why we are offering a complete comparison chart at the end of this Blog.

First thing you should know is a satellite telephone connects you to an orbiting constellation of satellites instead of land based terrestrial cell sites. Satellite phones provide similar functionality to terrestrial mobile telephones including voice, short messaging service (SMS) and low-bandwidth internet access. Having this connectivity to voice and data via satellite makes a satellite phone extremely useful in times of need. The satellite phone system is not hindered by natural disasters where land services might be hindered by hurricanes, earthquakes or floods. The three major players of handheld satellite phones have their own unique satellite constellations.

The Thuraya satellite phones work on the Thuraya satellite system consisting of 2 geostationary satellites. These satellites are located over Africa, Europe, Asia and Australia. Currently Thuraya does not work in the Americas. If you are traveling to the regions Thuraya covers, be sure to check out the Thuraya XT satellite phone.

The Iridium 9575 Extreme satellite phone uses a 66 low Earth orbiting satellite system that covers the entire Earth including the Polar Regions. If you are looking for a satellite phone with true global capabilities Iridium is the way to go.

Inmarsat has an extremely reliable satellite constellation of 3 geostationary satellites. The IsatPhone Pro is Inmarsat’s handheld satellite phone. The IsatPhone Pro gets great coverage over the Earth but will not work in the Polar Regions. A benefit to the IsatPhone Pro is once the phone is connected to the satellite, it is highly unlikely to drop the call. It is important to note that registering on the Inmarsat network with the IsatPhone Pro takes just over a minute because the phone needs to obtain a GPS fix before placing a call.

With a basic understanding of the 3 major satellite networks, it will be easier to choose the right satellite phone. We have an excellent comparison chart on the handheld satellite phones that you can view by clicking here. As always if you have a question we can answer call us at +1-954-973-3100

Is Tracking Your Assets More Difficult Than It is Worth?

As a Divisional manager with large asset investments or as a CIO’s looking to help enable controls, asset tracking has been long on promises but high on complexity in terms of implementation and management. An article recently exposed how one government state within a decade lost more than 1,500 items valued at over $3M with only a small portion attributed to theft, yet they recognized the need to implement a solution but also lamented at the complexity of implementation. Perhaps you and your organization are experiencing a similar dilemma.

Typical problems associated with asset tracking are…
Whether tracking a fleet of ships utilizing FleetBroadband monitoring the speed of trucks using Iridium satellite phones and pinpointing the location of agents via their Blackberry or Apple device. Managing all of these assets can be a daunting task. Logging into each individual system separately can waste valuable time and money. Some tracking solutions can be too complex making the task even more time consuming.

What makes a good asset tracking solution?
A good tracking solution tackles the business problem that it was designed to address. You will also want to make sure that it can help in the most effective and efficient way possible. When talking with providers about tracking we found that we also wanted the most functional features such as: geo-fencing, alerts based on speed or time, distress alert and safety options as well as affordable basic tracking.

Here is a listing of some key items to look for:

1. The ability to manage all types of inventory. A complete tracking solution is what you need.  Write down the functions you require, weather tracking your product en route, being notified when a vehicle leaves an area or arrives and being able to contact a driver in a remote area. Then compare your list to the tracking solution making sure it covers all your needs.
 
2. Consider the cost (both initial and ongoing). Tracking solutions incur a monthly subscription fee. This initial fee is for activation and continued licensed use of the software. Most tracking solutions have a minimal initial fee with a one year subscription term. The ongoing fees may include advanced options for tracking or special features. Another fee to consider is the airtime usage for a third party device such as tracking with a satellite or GPS subscription. Make sure the tracking cost is lower or equivalent to sending an SMS with your service subscription.
 
3. Ease-of-use: Your solution needs to be easy to learn, easy to use and easy to get going. The best software and hardware will require little to no IT support. It is very important that the tracking solution be simple to manipulate and user friendly.

Our company, an independent solutions provider of communication tools recently undertook a review of a broad base of hardware and software providers of tracking solutions for industry.

Using the above as criteria we quickly began to eliminate many of the vendors. Upon finalization of the review it was clear only one vendor has truly been paying attention to the customer requirements and has developed a comprehensive package to address this persistent yet highly valuable problem.

GSatTrack.

GSatTrack is a web based integrated tracking system that works on a multilingual platform. It brings together all the positions of every manufactured product under one location allowing you to display and manage them in a single unified interface.

GSatTrack supports the largest amount of assets and now works on 70+ GPS enabled devices including iPhones, satellite phones, FleetBroadband and BGAN. With GSatTrack you are able to do more than just track one of these devices. You will be able to do a remote configuration and over the air firmware updates, receive alerts based on speed, overlay geo-fences and have direct access to critical safety information, anywhere, anytime. Also GSatTrack allows you to integrate a panic button for assistance in dangerous situations increasing personnel and fleet safety.

The GSatTrack service is based on a modular system making it extremely affordable. You start with the basic tracking service and add additional features as necessary. Therefore you only pay for what you need and nothing more.
 
Companies benefit from the easy to use software that GSatTrack offers. A GSatTrack application can be downloaded onto a Smartphone or tablet allowing for real time tracking information. This App is another feature that makes GSatTrack stand out above the rest. A CEO can tap on the App to view all company assets and their actions on one simple to use interface.
 
Defining Your Needs.
If asset tracking is on your list of corporate priorities consider contacting us so we can walk through your specific needs to determine if this is the right fit for you. If it is, we’d be happy to arrange a demo day and enable you with some devices. Contact a sales representative here to arrange your quote or demo. For more information on GSatTrack and other communication needs view our site at www.gmpcs-us.com

BGAN 9502 SCADA Solution From HUGHES

The world’s most cost-effective, all – IP BGAN machine-to-machine satellite terminal with low power consumption.

In 2009, Hughes introduced the Hughes 9201-M2M satellite IP terminal, a single –box, supervisory control and data acquisition (SCADA)-ready, machine-to-machine version of the highly successful 9201 terminal, certified for operation on the Inmarsat Broadband Global Area Network (BGAN). Rugged and easy to use, the Hughes 9201-M2M is fully IP compatible and configured for self-contained SCADA operation via a standard Ethernet interface.

This year Hughes introduced the most cost-effective IP SCADA solution with exceptionally low power consumption, the Hughes 9502 BGAN. With reliable connectivity over the Inmarsat service, the Hughes terminal delivers affordable, global, end-to-end IP data connectivity enabling applications in industry sectors such as environmental monitoring, SmartGrid, pipeline monitoring, compressor monitoring, well site automation, video surveillance, and out-of-band management to primary site communications.

The exceptional low power consumption (<1 W idle) makes it possible to provide end-to-end IP connectivity to sites that are off the grid. At less than a penny or two per kilobyte, customers cannot find a better value from comparable technologies.

The Hughes 9502 includes 10 meters of RF cabling, granting the user freedom to position the antenna remotely and away from the transceiver in complex installations while securing the SIM card inside a premise or enclosure to better protect against unauthorized use, theft, and vandalism.

With increasing security demands regarding SCADA and critical infrastructure protection (CIP) in the US, there is increasing use of satellite-based communication. This has the key advantages that the infrastructure can be self contained (not using circuits from the public telephone system), can have built-in encryption, and can be engineered to the availability and reliability required by the SCADA system operator. Earlier experiences using consumer-grade VSAT were poor. The Hughes 9502 BGAN provide the quality of service required for SCADA.

Allow GMPCS to help get your SCADA device online via satellite in remote areas. You can contact our solutions team at: solutions@gmpcs-us.com or call +1-954-973-3100

The Inmarsat IsatPhone Pro improves remote safety

With the latest IsatPhone Pro firmware from Inmarsat, your IsatPhone Pro satellite phone can become an emergency personal alert device. The personal alert feature allows users to send their GPS coordinates and short message to predetermined recipients. The IsatPhone Pro subscriber can save time and money with the personal alert option. This new feature is similar to the SOS button on the Iridium Extreme satellite phone.

The personal alert feature enables a user to send their GPS position, along with a short pre-configured message, as an email or text message, to a maximum of 10 recipients. Personal alerts can be sent quickly whilst maximizing reliability. This is achieved by restricting the alert to one 160 character message, and mailing to each recipient separately. Each message sent is charged separately.

The personal alert is made up of the following elements:

•  Last GPS fix, time of GPS acquisition and fix accuracy
•  Time that the personal alert was triggered on the phone
•  Email address of the recipient if the alert is sent as an email
•  A short message predefined by the user, written in Latin characters

It is fairly simple to set up and activate the personal alert on the IsatPhone Pro satellite phone. To do this, make sure that you have the latest version of the IsatPhone Pro firmware. To check your firmware, choose menu > settings > about. You should have Firmware version v5.0.0 or higher, if not contact GMPCS tech support at 954-973-3100

To set up and activate a personal alert, select Extras > Personal alert > Edit personal alert. Select Configure personal alert, and edit the recipients and the message.

Once your IsatPhone Pro is set up for personal alerts the quickest way to send a personal alert is to press * and # simultaneously for at least 2 seconds from the main screen. The antenna must be deployed and your IsatPhone Pro connected to the satellite to successfully send personal alert messages. Any questions regarding this new feature, please call GMPCS 954-973-3100.

Tips and Tricks for Iridium Satellite Phones

Prior to embarking on a trip and relying on a satellite phone for your communications; you should make sure you’ve familiarized yourself with the main functions of your satphone. The user’s guide and quick start guide that your phone comes with is a good place to start, however there are a few tricks that you may not know when it comes to your Iridium satellite phone. Be sure to read these three simple ways you can get more out of your Iridium. These tips work for all Iridium handheld phones. (Iridium Extreme, Iridium 9555, Iridium 9505A ext.)

1. How people can reach you

Your Iridium satellite phone number is an international phone number, so when family and friends dial you directly they might incur heavy international phone rates. Iridium offers a 2-stage dialing option that only uses a caller’s long distance service when calling the satellite phone. To make a voice call to an Iridium phone from a regular (landline) phone, follow these steps:

• Dial: (+)1-480-768-2500 This call is a long distance call to the Arizona Iridium gateway.
• You will hear "Welcome to the Iridium Satellite Global Network"
• Then enter the Iridium 12 digit satellite phone number. (Ex: 8816-31xx-xxxx)
• Your Iridium phone must be on, and “registered” with a satellite to receive calls (otherwise it will go to your voicemail)

Another option for contacting someone with an Iridium satellite phone is sending a free SMS text message from the internet. The GMPCS site offers a quick link on the right side of the home page that allows you to send a SMS message via the internet. Simply select the satellite phone carrier’s logo and fill out the required fields and send your message. Iridium offers a FAQ guide about this service here.

2. Check your available prepaid minutes for free

If you are using prepaid airtime service for your Iridium phone you can check your available prepaid minutes very easily. You will have to register your satellite phone on the network with a clear view of the sky, then dial 2888 and press the green send button. After a short moment an automated message will come on the line and tell you your remaining balance, the amount of days left until the SIM expires as well as the expiration date. You can also get this same information by texting the 2888 number.

3. Setting up voicemail without using Iridium airtime

At any time you can check your Iridium voicemail or set up the voicemail message from a landline phone. From a landline phone dial the Arizona Iridium gateway number 1-480-768-2500. After you hear the welcome message, dial your satellite phone number beginning with 8816-XXXX-XXXX. You will then hear the voice mail prompt or your previous recorded message. Interrupt this message by pressing the star key (*). Then enter your Iridium satellite phone password (the default is last 7 digits of your satellite phone number). Now listen to the voicemail prompt for your options. When you do this from a landline you will be using your long distance service and not the Iridium satellite airtime.

If you have any questions on these services please call +1-954-973-3100