The Inmarsat IsatPhone Pro improves remote safety

With the latest IsatPhone Pro firmware from Inmarsat, your IsatPhone Pro satellite phone can become an emergency personal alert device. The personal alert feature allows users to send their GPS coordinates and short message to predetermined recipients. The IsatPhone Pro subscriber can save time and money with the personal alert option. This new feature is similar to the SOS button on the Iridium Extreme satellite phone.

The personal alert feature enables a user to send their GPS position, along with a short pre-configured message, as an email or text message, to a maximum of 10 recipients. Personal alerts can be sent quickly whilst maximizing reliability. This is achieved by restricting the alert to one 160 character message, and mailing to each recipient separately. Each message sent is charged separately.

The personal alert is made up of the following elements:

•  Last GPS fix, time of GPS acquisition and fix accuracy
•  Time that the personal alert was triggered on the phone
•  Email address of the recipient if the alert is sent as an email
•  A short message predefined by the user, written in Latin characters

It is fairly simple to set up and activate the personal alert on the IsatPhone Pro satellite phone. To do this, make sure that you have the latest version of the IsatPhone Pro firmware. To check your firmware, choose menu > settings > about. You should have Firmware version v5.0.0 or higher, if not contact GMPCS tech support at 954-973-3100

To set up and activate a personal alert, select Extras > Personal alert > Edit personal alert. Select Configure personal alert, and edit the recipients and the message.

Once your IsatPhone Pro is set up for personal alerts the quickest way to send a personal alert is to press * and # simultaneously for at least 2 seconds from the main screen. The antenna must be deployed and your IsatPhone Pro connected to the satellite to successfully send personal alert messages. Any questions regarding this new feature, please call GMPCS 954-973-3100.

Tips and Tricks for Iridium Satellite Phones

Prior to embarking on a trip and relying on a satellite phone for your communications; you should make sure you’ve familiarized yourself with the main functions of your satphone. The user’s guide and quick start guide that your phone comes with is a good place to start, however there are a few tricks that you may not know when it comes to your Iridium satellite phone. Be sure to read these three simple ways you can get more out of your Iridium. These tips work for all Iridium handheld phones. (Iridium Extreme, Iridium 9555, Iridium 9505A ext.)

1. How people can reach you

Your Iridium satellite phone number is an international phone number, so when family and friends dial you directly they might incur heavy international phone rates. Iridium offers a 2-stage dialing option that only uses a caller’s long distance service when calling the satellite phone. To make a voice call to an Iridium phone from a regular (landline) phone, follow these steps:

• Dial: (+)1-480-768-2500 This call is a long distance call to the Arizona Iridium gateway.
• You will hear "Welcome to the Iridium Satellite Global Network"
• Then enter the Iridium 12 digit satellite phone number. (Ex: 8816-31xx-xxxx)
• Your Iridium phone must be on, and “registered” with a satellite to receive calls (otherwise it will go to your voicemail)

Another option for contacting someone with an Iridium satellite phone is sending a free SMS text message from the internet. The GMPCS site offers a quick link on the right side of the home page that allows you to send a SMS message via the internet. Simply select the satellite phone carrier’s logo and fill out the required fields and send your message. Iridium offers a FAQ guide about this service here.

2. Check your available prepaid minutes for free

If you are using prepaid airtime service for your Iridium phone you can check your available prepaid minutes very easily. You will have to register your satellite phone on the network with a clear view of the sky, then dial 2888 and press the green send button. After a short moment an automated message will come on the line and tell you your remaining balance, the amount of days left until the SIM expires as well as the expiration date. You can also get this same information by texting the 2888 number.

3. Setting up voicemail without using Iridium airtime

At any time you can check your Iridium voicemail or set up the voicemail message from a landline phone. From a landline phone dial the Arizona Iridium gateway number 1-480-768-2500. After you hear the welcome message, dial your satellite phone number beginning with 8816-XXXX-XXXX. You will then hear the voice mail prompt or your previous recorded message. Interrupt this message by pressing the star key (*). Then enter your Iridium satellite phone password (the default is last 7 digits of your satellite phone number). Now listen to the voicemail prompt for your options. When you do this from a landline you will be using your long distance service and not the Iridium satellite airtime.

If you have any questions on these services please call +1-954-973-3100

BGAN Link From Inmarsat Offers an Alternative to VSAT

Inmarsat has launched BGAN Link as an alternative to VSAT at similar price points. BGAN Link is a new service for predictable high-volume usage in fixed locations. Evolving from Inmarsat’s Maritime ‘Very Large Allowance’ concept, BGAN Link is for users who have a requirement for high volumes of standard IP data in one location. BGAN Link provides companies working in a remote area for sustained periods of time with a data connection speed of up to half a megabit, suitable for standard office-type applications such as email, internet and intranet access, and VPN access to corporate networks.

BGAN Link is an affordable alternative to VSAT with unique benefits. The service uses Inmarsat's reliable L-band satellite network which is much more resilient than Ku band in areas prone to rain or snow (as it is not affected by rain fade).  The low cost of BGAN hardware and its small size makes it perfect for semi permanent and permanent installations.  The easy setup of the BGAN means that there is no technical expertise needed and a broadband connection is established within minutes.  Also, Inmarsat's extensive list of countries where the BGAN is approved for use reduces licensing issues.

The BGAN Link service is designed to help control your budget with predictable fixed monthly costs.  Inmarsat offers BGAN Link packages of 5, 10, and 15GB per month.  New regional plans for Latin America and Sub Sahara Africa will be launched in August.  These will be even more competitive and include discounted 3, 5, 10 and 15GB per month plans.  Users can be limited to their monthly allowance or be allowed to exceed it.  Users who wish to exceed their monthly allowance are simply charged for the additional usage at the same competitive rate as the in-bundle per MB rate.  Users are permitted (for a fee) to move the BGAN Link up to 4 times a year making it a perfect solution for semi permanent camps.

With pricing at a fraction of the mobile BGAN rates, BGAN Link is a very compelling offer to anyone who needs fixed or semi fixed remote communication.

BGAN Link works on the Class-1 BGAN terminals such as the Thrane & Thrane Explorer 700 and Hughes 9201.  If you are interested in BGAN Link, please contact GMPCS Personal Communications for full application details and terms and conditions.

Inmarsat BGAN Terminal From Hughes Awarded

The Hughes 9201 BGAN broadcasting live video via Inmarsat

After receiving the 2011 product of the year award a few months ago from Satellite Spotlight, the Hughes 9202 BGAN is proving its value. Satellite Spotlight gave the award to Hughes for the 9202 land portable satellite terminal because of Hughes’ commitment to quality and excellence while addressing real needs in the marketplace. The Hughes 9202 has been a popular selling BGAN, and is packed with features.

The Hughes 9202 is the smallest Class-2 BGAN terminal, offering users IP connection speeds up to 464 kbps over the Inmarsat network. One of the most unique and exclusive feature to this unit is the built-in, multi-user Wi-Fi access. Therefore users have the option to send and receive IP traffic via Ethernet and/or Wi-Fi. As with all BGAN models, the Hughes 9202 is IP-based, delivering selectable, dedicated Quality of Service (QoS) levels. For more information and pricing, you can view the Hughes 9202 product page.

Hughes has had such great success with the 9202 on the Inmarsat network it will be interesting to see what they have in store for the future of their only Class-1 BGAN, the Hughes 9201. We expect that it may be harder to get your hands on the Hughes 9201 later this year. Industries such as the broadcast media, mining and oil/gas industry rely on the Hughes 9201. So it we’ll see what Hughes has in store for this established BGAN.

If you are interested in the Hughes 9201 terminal, now may be the best time to purchase one. The main difference with Hughes 9201 model compared to the new one; is that the Hughes 9201 is a Class-1 BGAN. A Class-1 BGAN allows higher bandwidth speeds up to 492kbps. Also, on a Class-1 terminal, multi-user functions allow users to perform more than one task simultaneously. For instance, it is possible to send store-and-forward video via Standard IP, while simultaneously using Streaming IP for a live broadcast. The Hughes 9201 is currently available with more details and pricing on the Hughes 9201 product page.

For a helpful comparison chart on more Inmarsat BGAN options, click here.

SAILOR FleetBroadband Update Features Multi-voice Service

Thrane & Thrane is now offering Inmarsat’s new FleetBroadband Multi-voice service across the Sailor FleetBroadband terminal range. The new service, which Inmarsat launched in May 2012, is available on SAILOR FleetBroadband systems and is accessible on existing terminals with a software update, coming soon. Multi-voice enables FleetBroadband users to expand from the original single voice line to a maximum of nine simultaneous voice lines, on a single SAILOR FleetBroadband terminal. No additional hardware is required other than Thrane & Thrane or third party handsets.

Setting up your FleetBroadband for Multi-voice service does not require engineers or hardware changes to the below deck unit. Loading the new firmware update will give you the capability for the Multi-voice service. However your SIM card in the FleetBroadband will have to be provisioned by your service provider and there may be an activation fee.

With Multi-voice the SAILOR FleetBroadband 500 offers nine simultaneous voice lines through a single terminal. A SAILOR FleetBroadband 250 terminal can offer up to six concurrent calls, and a SAILOR FleetBroadband 150 up to four concurrent calls. You are able to use third party phone equipment for the extra lines, however we recommend the Thrane IP Handset for the additional phone outlets. The Thrane IP Handset for Multi-voice on Sailor FleetBroadband offers easy access to a dedicated menu via the integrated screen, where value-added supplementary voice services, such as phone book and call forwarding can be operated from the handset itself.

With multiple handsets integrated to a single terminal, facility for dedicated voice lines can be made anywhere on board. Thrane and Inmarsat have also ensured that the SAILOR 3771 alarm panel and 505 Service works with Multi-voice. Therefore distress alarms can be sent regardless of how many voice lines are being used.

The new Multi-voice service makes it easy to add extra voice lines for all SAILOR FleetBroadband users. If you are interested in activating this service on your terminal make sure to contact your service provider.



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Satellite Phones Are A Must Have For Smart Travelers

If you travel outside of main urban centers in the United States or abroad, you may find yourself without cell phone service. In case of emergency, a satellite phone can save the day or even save your life. With satellite phones available to rent or to buy fromGMPCS, you will never have to worry about traveling outside of cell phone range.

World travelers can also benefit from the affordable flat rate calling that both Inmarsat and Iridium satellite phones offer. Satellite phone rates are often a fraction of cellular roaming rates, especially in exotic destinations. To learn more about a satellite phone rental click here.

Satellite phones are reliable, easy to use and affordable. They work virtually anywhere on Earth, independently from the local infrastructure and are not affected by weather conditions or natural disasters.

With affordable rental & purchase prices and attractive airtime plans, having access to this potentially lifesaving technology has never been easier.

So while planning for your trip or for the hurricane season, consider renting or buying a satellite phone.

To purchase a satellite phone look at our most popular models the IsatPhone Pro and the Iridium 9555 or Extreme.

Hurricane and Natural Disaster Preparedness 2012 With Satellite Phones and More

With the start of hurricane season, now would be a good time to make sure you have everything you need in case of a sudden emergency. GMPCS would like you to be prepared before, during and after the storm. The following are a few items that will help for this hurricane season.

Satellite Phones
In any natural disaster the potential for landlines and cellular phone towers to go down or these networks to be overloaded is very likely. After a tornado, hurricane or flood a satellite phone may be your only way to communicate. A mobile satellite phone relies on an orbiting satellite system, which are independent from local infrastructure and therefore not affected by these natural disasters.  The most reliable satellite providers with global coverage are Inmarsat and Iridium. Both providers have their advantages and are compared in this online article.  The most affordable of the two is the IsatPhone Pro from Inmarsat. For as little as $610 you can have an emergency satellite phone, sold here. Another smart option is the IsatPhone Pro Emergency kit which includes an emergency airtime plan with the equipment.

Additional Batteries
If you already have a satellite phone, now would be a good time to test it. Check the Batteries and make sure you are familiar with making a call. Also having an additional battery is an affordable solution to being prepared. The IsatPhone Pro battery retails for just $40.95. Iridium offers a high capacity battery for the 9555 model phone and an additional Iridium 9575 extreme battery can be found here.

Battery Docking Stations
Battery docking stations are capable of rapid charging most types of satellite phone batteries in a single process. A battery docking station allows you to charge the satellite phone battery without using the handheld phone. This accessory is available in single bay units as well as four bay units, for the Inmarsat IsatPhone Pro,the Iridium 9555 and other Iridium handsets.  Each bay can accommodate a charging plate designed to fit each type of battery.  Charging plates can be swapped to charge different types of batteries with the same bay.  More information on the battery docking station can be found here.



Nomad 13.5 Solar Panel

Solar Charger
When the power goes out the Nomad 13.5M solar panel may be your only source for charging your electronics. Using 13.5 watts of highly efficient mono-crystalline solar technology, its four small panels provide plenty of power and conveniently fold into a small, lightweight portable case. This solar charger will recharge the batteries of the above satellite phones for Iridium and Inmarsat. In addition it will charge a mobile cell phone, MP3 player or tablet connected via the DC cigarette adapter.